Yes! We currently ship to 🇦🇺 Australia, 🇳🇿 New Zealand, 🇬🇧 UK, 🇫🇷 France, 🇩🇪 Germany, 🇪🇸 Spain, 🇨🇦 Canada, and 🇮🇹 Italy.

Orders are typically delivered within 6 to 10 business days. You’ll receive a tracking link as soon as your order ships.

If your order hasn’t arrived within 12 business days, contact us at contact@firmeup.com and we’ll investigate it for you.

We accept returns for unused, unworn items in original packaging within 14 days of delivery.

For hygiene reasons, opened shapewear cannot be returned.

We’re here for you! Contact us via:

• 
  Email: contact@firmeup.com
  
• 
  Instagram DM: @firmeup.official
  

Yes — just reach out within 7 days of receiving your order. We’ll help you find the right size.

Check our detailed Size Guide

For more compression, choose the smaller size. For a more relaxed fit, choose the larger one. Still unsure? Message us!

For hygiene and safety reasons, we cannot accept returns for worn or opened items. Thank you for understanding.

Once your order is shipped, you’ll receive a tracking link via email. You can follow it any time.

Canada, France, Germany, Spain, Italy: 6–10 business days

Australia, New Zealand, UK: 7–15 business days

Some countries may charge customs duties or taxes upon delivery. These fees:

• Are set by your local government
• Are not included in our prices

Are the customer’s responsibility